FROM OUR FARM TO YOUR HOME
A lot goes on behind the scenes to get the meat from our farm to your doorstep. This is a quick outline of what happens after you place your order through our website.
1 – Order confirmation
Your order is received to the computer in the office.
We do not print it for sustainability reasons.2 – MEAT PREPARATION
Your meat is freshly prepared in the butchery.
3 – ECO-FRIENDLY PACKAGING
All items are vacuum sealed and kept chilled until packaging. We use sheep’s wool for packaging which is one of the world’s best insulators – 100% recyclable and biodegradable.
4 – KEEPING IT CHILLED
The sheep’s wool liners are placed in a reusable/recyclable cardboard box with ice pack(s) to keep the temperature between 0 and 4 degrees.
5 – THE PERSONAL TOUCH
The food items are placed in the box with a personalised note thanking you for your order.
6 – PERFECT TIMING
The box is sealed and labeled with a DPD sticker. We do not pack the meat until 5pm to maintain the optimum temperature for delivery.
7 – COURIER TRANSFER
The box is transferred to the DPD depot 1 mile from our shop for overnight delivery.
8 – DISPATCH CONFIRMATION
You receive an email from us to say the parcel has been dispatched.
9 – DELIVERY SCHEDULING
You receive a text from DPD with the tracking number and scheduled delivery time. We ship Monday to Thursday (cut off 1pm on Thursday ) for next day delivery. If we are unable to deliver the next day we will notify you by email or telephone.
