FROM OUR FARM TO YOUR HOME
A lot goes on behind the scenes to get the meat from our farm to your doorstep. This is a quick outline of what happens after you place your order through our website.
1 – Order confirmation
Your order is received to the computer in the office.
We do not print it for sustainability reasons.
2 – MEAT PREPARATION
Your meat is freshly prepared in the butchery.
3 – ECO-FRIENDLY PACKAGING
All items are vacuum sealed and kept chilled until packaging. We use sheep’s wool for packaging which is one of the world’s best insulators – 100% recyclable and biodegradable.
4 – KEEPING IT CHILLED
The sheep’s wool liners are placed in a reusable/recyclable cardboard box with ice pack(s) to keep the temperature between 0 and 4 degrees.
5 – THE PERSONAL TOUCH
The food items are placed in the box with a personalised note thanking you for your order.
6 – PERFECT TIMING
The box is sealed and labeled with a DPD sticker. We do not pack the meat until 5pm to maintain the optimum temperature for delivery.
7 – COURIER TRANSFER
The box is transferred to the DPD depot 1 mile from our shop for overnight delivery.
8 – DISPATCH CONFIRMATION
You receive an email from us to say the parcel has been dispatched.
9 – DELIVERY SCHEDULING
You receive a text from DPD with the tracking number and scheduled delivery time. We ship Monday to Thursday for next day delivery. If we are unable to deliver the next day we will notify you by email or telephone.